Persistent Barriers to Quality Classroom Engagement in South Africa: Reflections on Three Decades Into Democracy

Authors

DOI:

https://doi.org/10.51137/wrp.ijarbm.324

Keywords:

Higher Education, South Africa, Post-Apartheid, Student Engagement

Abstract

Despite significant progress towards educational transformation in post-apartheid South Africa, the quality of student engagement remains inconsistent and unequal, mostly among students from historically disadvantaged backgrounds. Based on an extensive literature review, this study will explore potential challenges to student participation in South African higher education classrooms three decades into democracy. By using secondary data that comprises journal articles, books, government publications, websites and other relevant sources, the study will analyse structural, socio-economic and pedagogical barriers that may continue to hinder inclusive engagement. It will investigate how historical inequalities, financial constraints, language policies and evolving digital divides may shape student experiences. The study’s findings reveal that despite policy shifts implemented to redress apartheid inequalities, barriers to classroom engagement still exist and remain deeply rooted, limiting meaningful engagement for many students, especially those coming from historically disadvantaged backgrounds. These insights underscore the mismatch between policy objectives and the lived experiences of students, pointing to the need for a more nuanced understanding of transformation in South African higher education institutions.

References

Adam, T., Kaye, T., & Haßler, B. (2020). The Maldives and Sri Lanka: Question and Answer Session. (EdTech Hub Helpdesk Response No 18) DOI: 10.5281/zenodo. 3885817. Available under Creative Commons Attribution 4.0 International. DOI: https://doi.org/10.53832/edtechhub.0018

African Studies Centre. (2025). Overcoming Apartheid. National Endowment for the Humanities, Michigan State University.

Aiseng, K., 2024. Ideologies of Colonial-Apartheid Linguistic Order. In The Sociolinguistics of South African Television: Language Ideologies in Selected Case Studies (pp. 155-198). Cham: Springer Nature Switzerland. DOI: https://doi.org/10.1007/978-3-031-54915-1_5

Asea, W. B. (2022). Epistemic decoloniality of westernised higher education: A discourse on curriculum justice and knowledge integration at historically white universities in South Africa. Arts and Humanities in Higher Education, 21(4), 375-393. DOI: https://doi.org/10.1177/14740222221104343

Azionya, C. M., & Nhedzi, A. (2021). The digital divide and higher education challenge with emergency online learning: Analysis of tweets in the wake of the COVID-19 lockdown. Turkish Online Journal of Distance Education, 22(4), 164–182. https://doi.org/10.17718/tojde.1002822 DOI: https://doi.org/10.17718/tojde.1002822

Benjamin, A. (2024). Studying the students’ perceptions of engagement and problem-solving skills for academic achievement in chemistry at the higher secondary level. Education and Information Technologies, 29(7), pp.8347-8368. DOI: https://doi.org/10.1007/s10639-023-12165-x

Bepari, N.G., Barua, R. and Rabbi, F. (2024). Quality Assurance in Education: Innovative Approaches for Effective Classroom Management and Student Engagement. Journal Of Creative Writing (ISSN-2410-6259), 8(3), pp.1-22. DOI: https://doi.org/10.70771/jocw.128

Boylu, Y. (2024). The Image of African Intellectuals and the Position of Education in Achebe’s No Longer at Ease. Kültür Araştırmaları Dergisi, (23), pp.286-299. DOI: https://doi.org/10.46250/kulturder.1569688

Burke, R. (2020). Widening participation and linguistic engagement in Australian higher education: Exploring academics’ perceptions and practices. International Journal of Teaching and Learning in Higher Education, 32(2), 201–213. http://www.isetl.org/ijtlhe/

Cable.co.uk. (2020). “The Price of Fixed-line Broadband in 201 Countries.”

https://www.cable.co.uk/broadband/pricing/worldwide-comparison/ (Accessed May 29, 2025).

Caulfield, J. (2023). How to Do Thematic Analysis | Step-by-Step Guide & Examples. https://www.scribbr.com/methodology/thematic-analysis/ (Accessed 11 February 2024).

Cavalcanti, M.F.R. and Silva, A.L. (2024). Unveiling systemic oppression in business education: Freire’s contribution to our quest for social change. Management Learning, 55(1), pp.141-164. DOI: https://doi.org/10.1177/13505076231220121

Chen, Y.C. (2025). Cultivating a higher level of student agency in collective discussion: Teacher strategies to navigate student scientific uncertainty to develop a trajectory of sensemaking. International Journal of Science Education, 47(3), pp.440-473. DOI: https://doi.org/10.1080/09500693.2024.2333714

Chiramba, O., & Ndofirepi, E. S. (2023). Access and success in higher education: Disadvantaged students’ lived experiences beyond funding hurdles at a Metropolitan South African university. South African Journal of Higher Education, 37(6), 56-75. https://doi.org/10.20853/37-6-6021 DOI: https://doi.org/10.20853/37-6-6021

Chizwina, S., Mashiyane, D., Ramabina, M., Mahlangu, L., Kenny-Manotwana, J.A.K. and Moyo, M. (2025). The use of" mother tongue" in information literacy instruction among the NEET (not in education, employment, or training) youth at a South African township. South African Journal of Libraries and Information Science, 91(1), pp.1-10.

Cohen, R. (2024). Endgame in South Africa? The changing structures and ideology of apartheid. New York: Taylor & Francis. DOI: https://doi.org/10.4324/9781003469735

Department of Education. (2001). Education in South Africa: Achievements since 1994. https://www.dhet.gov.za/reports%20doc%20library/education%20in%20south%

Dewey, J. (2024). Democracy and education. Columbia University Press. DOI: https://doi.org/10.7312/dewe21010

Du Plessis, P. (2021). Decolonisation of education in South Africa: challenges to decolonise the university curriculum. South African Journal of Higher Education, 35(1), 54-69. https://doi.org/10.20853/35-1-4426 DOI: https://doi.org/10.20853/35-1-4426

Dlamini, R. (2016). ‘The Global Ranking Tournament: A Dialectic Analysis of Higher Education in South Africa.’ South African Journal of Higher Education 30 (2) 53-72. DOI: https://doi.org/10.20853/30-2-567

Foster, S. (2023). Facilitating and Assessing Student Engagement in Classroom. Centre for Teaching and Learning. University of Colorado.

Gul, S., Shah, T. A., Ahmad, S., Gulzar, F., & Shabir, T. (2021). Is grey literature really grey or a hidden glory to showcase the sleeping beauty? Collection and Curation, 40(3), 100-111. DOI: https://doi.org/10.1108/CC-10-2019-0036

Hasan, N., & Bao, Y. (2020). Impact of "e-Learning crack-up" perception on psychological distress among college students during COVID-19 pandemic: A mediating role of "fear of academic year loss". Children and youth services review, 118, 105355. https://doi.org/10.1016/j.childyouth.2020.105355 DOI: https://doi.org/10.1016/j.childyouth.2020.105355

Heilporn, G., Raynault, A. and Frenette, É. (2024). Student engagement in a higher education course: A multidimensional scale for different course modalities. Social Sciences & Humanities Open, 9, p.100794. https://overcomingapartheid.msu.edu/sidebar.php?kid=163-581-2 (Accessed 09 April. 2025) DOI: https://doi.org/10.1016/j.ssaho.2023.100794

Khatter, A., Thalaachawr, K. and Blyth, M. (2024). Student engagement and fostering ownership of learning. Journal of Applied Learning and Teaching, 7(1): 291-302. DOI: https://doi.org/10.37074/jalt.2024.7.1.38

Li, J. and Xue, E. (2023). Dynamic Interaction between Student Learning Behaviour and Learning Environment: Meta-Analysis of Student Engagement and Its Influencing Factors. Behav. Sci. 13, 59. https://doi.org/10.3390/ bs13010059 DOI: https://doi.org/10.3390/bs13010059

Mahabeer, P. (2021). Decolonising the school curriculum in South Africa: Black women teachers’ perspectives. In Decolonising curricula and pedagogy in higher education (pp. 97-119). Routledge. DOI: https://doi.org/10.4324/9781003159278-6

Makokotlela, M. V., & Gumbo, M. (2025). Decolonisation of the curriculum through the integration of indigenous knowledge in higher education. South African Journal of Higher Education, 39(1), 243-260. https://doi.org/10.20853/39-1-6004 DOI: https://doi.org/10.20853/39-1-6004

Makoni, S., Idem, U.A. and Rudwick, S. (2024). Decolonizing applied linguistics in Africa and its diasporas: Disrupting the center. Critical Inquiry in Language Studies, 21(3), pp.285-306. DOI: https://doi.org/10.1080/15427587.2023.2255324

Menon, K. & Motala, S. (2021). Pandemic leadership in higher education: New horizons, risks and complexities. Education as Change, 25(1): 1-19. https://doi.org/10.25159/1947-9417/8880 DOI: https://doi.org/10.25159/1947-9417/8880

Ministry of Education. (2002). Language Policy for Higher Education. South Africa.

Mlambo, D.N., Saul, T. and Buys, T. (2024). South African Higher Education 30 Years into Democracy (1994–2024): Challenges, Opportunities, and Future Prospects. International Journal of Higher Education, 13(3), pp.10-17. DOI: https://doi.org/10.5430/ijhe.v13n3p10

Modgil, S., Singh, R.K., Gupta, S. and Dennehy, D. (2024). A confirmation bias view on social media induced polarisation during Covid-19. Information Systems Frontiers, 26(2), pp.417-441. DOI: https://doi.org/10.1007/s10796-021-10222-9

Mthombeni, Z. M. (2024). The development of African languages as the medium of instruction in higher education: From policy to practice. E-Journal of Humanities, Arts and Social Sciences, 5(2), 100–111. https://doi.org/10.38159/ehass.2024523 DOI: https://doi.org/10.38159/ehass.2024523

Mtombeni, B., Shoba, M. and Kwanhi, T., (2025). Education as a pedagogy of the oppressed: South African education as envisaged by John Langalibalele Dube. Cogent Education, 12(1), p.2468561. DOI: https://doi.org/10.1080/2331186X.2025.2468561

Mundoc, A., Lerin, A.J., Gioca, B.L., Ulama, F.S., Orillaneda, G., Salarda, J.J. and Ralla, P.J., (2024). Understanding Low-Income Parental Experiences: A Qualitative Analysis. Open Journal of Social Sciences, 12(5), pp.75-104. DOI: https://doi.org/10.4236/jss.2024.125006

Mututwa, W., & Matsilele, T. (2024). Online Learning in Higher Education during COVID-19: Challenges in a Digitally Divided Society. Commonwealth Youth and Development, 21(1), 15 pages. https://doi.org/10.25159/2663-6549/13585 DOI: https://doi.org/10.25159/2663-6549/13585

Mzangwa, S. T. (2019). The effects of higher education policy on transformation in post-apartheid South Africa. Cogent Education, 6(1). https://doi.org/10.1080/2331186X.2019.1592737 DOI: https://doi.org/10.1080/2331186X.2019.1592737

Mohohlwane, N., Taylor, S., Cilliers, J. and Fleisch, B. (2024). Reading skills transfer best from home language to a second language: Policy lessons from two field experiments in South Africa. Journal of Research on Educational Effectiveness, 17(4), pp.687-710. DOI: https://doi.org/10.1080/19345747.2023.2279123

Mzileni, P., and Noveve, Q. (2025). Symbolic Violence Under a Liberal Welfare State Crisis? Reviewing the National Student Financial Aid Scheme (NSFAS). South African Review of Sociology, 1–16. https://doi.org/10.1080/21528586.2025.2460638 DOI: https://doi.org/10.1080/21528586.2025.2460638

Ngidi, S. A., & Mncwango, E. M. (2022). University students’ perspectives on an English-only language policy in higher education. Journal of Transdisciplinary Research in South Africa, 18(1), a1189. https://doi.org/10.4102/td.v18i1.1189 DOI: https://doi.org/10.4102/td.v18i1.1189

Nishanthi R. (2020). Understanding of the importance of mother tongue learning. International Journal of Trend Science Res Dev.;5(1):77–80.

Omodan, T.C., Makhasane, S.D., Tsotetsi, C.T. (2025). Examining challenges and opportunities for effective democratic management practices in university classrooms. Interdiscip. J. Sociality Stud. 5, a02–a02, https://doi.org/10.38140/ijss-2025.vol5.1.02. DOI: https://doi.org/10.38140/ijss-2025.vol5.1.02

Pascoe, M.C., Hendrick, E.S, and Parker. G.A. (2020). The impact of stress on students in secondary school and higher education. International Journal of Adolescence and Youth 25(1): 104‒112. DOI: https://doi.org/10.1080/02673843.2019.1596823

Russo, K. and Emtage, N. (2024). The Digital Divide and Higher Education. In: Radovanović, Danica, (ed.) Digital Literacy and Inclusion: Stories, Platforms, Communities. Springer, Cham, Switzerland, pp. 81-97. https://doi.org/10.1007/978-3-031-30808-6_6 DOI: https://doi.org/10.1007/978-3-031-30808-6_6

Rakgogo, T.J. (2024). A linguistic evaluation of the South African higher education sector: A reflection on 30 years of democracy (1994–2024). Transformation in Higher Education, 9, p.342. DOI: https://doi.org/10.4102/the.v9i0.342

Ramatsetse, B. and Zenda, R. (2024). Recognition of Prior Learning for Promoting Educator Development and Lifelong Learning: The Case of TVET Colleges. In Technical and Vocational Teaching in South Africa (pp. 87-116). Palgrave Macmillan, Cham. DOI: https://doi.org/10.1007/978-3-031-58206-6_6

Saidi, A. (2020). Enhancing academic success through the involvement of students in quality assurance and promotion in higher education: a synopsis. South African Journal of Higher Education, 34(5), 1-19. https://doi.org/10/20853/34-5-4347 DOI: https://doi.org/10.20853/34-5-4347

Scott, C.L., & Ivala, E.N. (Eds.). (2019). Transformation of Higher Education Institutions in Post-Apartheid South Africa (1st ed.). Routledge. https://doi.org/10.4324/9781351014236 DOI: https://doi.org/10.4324/9781351014236-1

Shange, N. (2019). Experiences of Students Facing Financial difficulties to Access Higher Education in the Case of Kwa-Zulu Natal. Faculty of Humanities, University of Kwa-Zulu Natal, Durban: South Africa.

Tella, O. (2021). South Africa’s Curriculum Transformation: Insights from Post-Independence Africa and Post-Civil Rights Movement in the United States. (2021). The Strategic Review for Southern Africa, 43(2). https://doi.org/10.35293/srsa.v43i2.3599 DOI: https://doi.org/10.35293/srsa.v43i2.3599

Tomaszewski, W., Perales, F., Xiang, N., and Kubler, M. (2022). Differences in Higher Education Access, Participation and Outcomes by Socioeconomic Background: A Life Course Perspective. In: Baxter, J., Lam, J., Povey, J., Lee, R., Zubrick, S.R. (eds) Family Dynamics over the Life Course. Life Course Research and Social Policies, vol 15. Springer, Cham. https://doi.org/10.1007/978-3-031-12224-8_7 DOI: https://doi.org/10.1007/978-3-031-12224-8_7

Thango, M. (2025). Workplace Communication: the use of African languages by banks operating in the Free State Province, South AfricaWorkplace Communication: the use of African languages by banks operating in the Free State Province, South Africa. Language Policy in Africa, 1(1). DOI: https://doi.org/10.36950/lpia-01-01-2025-8

Thomas, T.A. and Maree, D. (2024). A coat of many colours: A critical race theory analysis of language uses at two South African higher education institutions. Journal of Language, Identity & Education, 23(1), pp.96-110. DOI: https://doi.org/10.1080/15348458.2021.1971087

Woldegiorgis, E.T. and Chiramba, O. (2025). Access and success in higher education: fostering resilience in historically disadvantaged students in South Africa. Journal of Applied Research in Higher Education, 17(2), pp.759-771. DOI: https://doi.org/10.1108/JARHE-05-2023-0217

Zepke, N. (2024). Mapping student engagement using a theoretical lens. Teaching in Higher Education, 29(1), pp.176-193. DOI: https://doi.org/10.1080/13562517.2021.1973406

Zickafoose, A., Ilesanmi, O., Diaz-Manrique, M., Adeyemi, A.E., Walumbe, B., Strong, R., Wingenbach, G., Rodriguez, M.T. and Dooley, K. (2024). Barriers and challenges affecting quality education (Sustainable Development Goal# 4) in sub-Saharan Africa by 2030. Sustainability, 16(7), p.2657. DOI: https://doi.org/10.3390/su16072657

Verger, N.B., Roberts, J., Guiller, J. and McAloney-Kocaman, K. (2024). The whys and wherefores of home creativity support: A cross-cultural reflexive thematic analysis between British and French parents. Thinking Skills and Creativity, 52, p.101527. DOI: https://doi.org/10.1016/j.tsc.2024.101527

Zakayo, F.P. and Onyango, D. (2024). Challenges Facing Female In-Service Students in Pursuing Higher Education in Tanzania: A Literature Review. East African Journal of Education Studies, 7(3), pp.267-278. DOI: https://doi.org/10.37284/eajes.7.3.2101

Downloads

Published

2025-10-15

Issue

Section

Original Research Paper

How to Cite

Nkoko, M. (2025). Persistent Barriers to Quality Classroom Engagement in South Africa: Reflections on Three Decades Into Democracy. International Journal of Applied Research in Business and Management, 6(2). https://doi.org/10.51137/wrp.ijarbm.324